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Working with NIH
Help from NIH
National Institutes of Health (NIH) or electronic research administration (eRA) Service Desk. Preferred method is to submit a ticket on the NIH website (grants.nih.gov/support).
- Toll-free: 1-866-504-9552 (Press 1 for eRA Commons or ASSIST)
- Phone: 301-402-7469 (Press 1 for eRA Commons or ASSIST)
- Hours: Mon-Fri, 7 a.m. to 8 p.m. Eastern Time (closed on federal holidays)
Contact for information/questions on:
- ASSIST
- eRA Commons
- eRA Commons Registration
- eRA errors and warnings
- Application Status
- Post-award administration
If you need immediate help (i.e. you are within two days of a deadline or in the event of a security emergency), call us. Note that the Service Desk's busiest hours are between 10 a.m. ET and 3 p.m. ET.
Related Content Links
Sponsor-specific tools and resources for working with the National Institutes of Health (NIH)
Did You Know?
NIH has a great collection of email newsletters and blogs you can subscribe to, including the periodic NIH eSubmission Items ofInterest.
Sign up for one or more of NIH's mailing lists:
News and Updates
At this date of publication, the National Institutes for Health has not formally announced the salary cap on the NIH website, but we want to share that the Office of Personnel Management has posted the new Executive Level salary caps for 2022 per Executive Order 14061.
- The salary amount for Executive Level II has been set by the President of the United States -- this year at $203,700– a $4,400 increase.
You can begin to charge at that salary level if you choose to rebudget. NIH has not announced an effective date. Reference a history of Salary Caps.
NIH Forms-G and Forms-F Application Package Resources
- Forms-G Coming soon! - https://nexus.od.nih.gov/all/2021/11/18/forms-g-were-ready-are-you/
- Soon to be retired:
- Fillable NIH FORMS-F PDF worksheet. This worksheet is intended to help Research Administrators (RAs) collect the detailed data and scientific questions they will need from principal investigators (PIs) to more readily complete FORMS-F and the PHS Human Subjects and Clinical Trials Information Form in the eResearch Proposal Management System (eRPM).
Additional NIH Resources
NIH Appendix Reminder
The only allowable appendix materials are:
For applications proposing clinical trials (unless the FOA provides other instructions for these materials):
- Clinical trial protocols
- Investigator's brochure from Investigational New Drug (IND), as appropriate
For all applications:
- Blank informed consent/assent form;
- Blank surveys, questionnaires, data collection instruments;
- FOA-specified items. (NOTE: If appendix materials are required in the FOA, review criteria for that FOA will address those materials, and applications submitted without those appendix materials will be considered incomplete and will not be reviewed.)
NIH, Uniform Guidance, and Prior Approvals
Refer to Federal Research Terms and Conditions, housed on the NSF website.
NIH Reminder: Biosketch Requirements
NIH Biosketch Information
References and Resources
Questions?
First, always read the guidelines of your funding opportunity or the award. Additionally, contact your ORSP Project Representative for sponsor-specific questions.
Help from NIH
National Institutes of Health (NIH) or electronic research administration (eRA) Service Desk. The preferred method is to submit a ticket on the NIH website (grants.nih.gov/support).
- Toll-free: 1-866-504-9552 (Press 1 for eRA Commons or ASSIST)
- Phone: 301-402-7469 (Press 1 for eRA Commons or ASSIST)
- Hours: Mon-Fri, 7 a.m. to 8 p.m. Eastern Time (closed on federal holidays)
Note that the Service Desk's busiest hours are between 10 a.m. ET and 3 p.m. ET.